Still need help?
Get in touch with us
All your returns are placed to this address
No , 111 , Keyzer Street , Colombo 11 , Sri Lanka
You can return most items purchased on Chaddi.lk online Store for a full refund within 30 days of purchase. In addition, eligible items purchased on Chaddi.lk can be returned at a participating physical store location. To determine your return options for Chaddi.lk purchases, use our return center.
Returns and Exchanges
If your product is defective / damaged or incorrect/incomplete at the time of delivery, please contact us within 3 days of receiving your product. Your product may be eligible for refund or replacement.
Please note that products are not eligible for a refund/return if the product is “No longer needed” or “Change of Mind”
Please follow our Refunds and Returns Policy for more info: https://chaddi.lk/refund_returns/
As long as it is in its original packaging and is un-opened, we are happy to replace it at no cost to you.
Please take a picture and send us an email (email@example.com) with the photo, and order number.
If you prefer talking +94 74 056 5664; we will still need the picture.
111 Keyzer Street, Colombo 11, Sri Lanka
Please contact us on +94 74 056 5664
As long as it has not been delivered, we should be able to do something. Please call us on +94 74056 5664
Until the order is dispatched this option will exist.
When processed to this stage, the payment will be returned within 5-7 working days