Privacy Policy

Last updated: 26-December-2022

Welcome to chaddi.lk owned and operated by Chaddi Line (Pvt) Ltd (PV: 126954). We are committed to protecting the privacy of our users and customers. This Privacy Policy explains how we collect, use, and share information about you when you use our website https://www.chaddi.lk, as well as your choices regarding the collection, use, and sharing of your information.

By using our website, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with our policies and practices, do not use our website.

1. Information We Collect

We may collect information about you in a variety of ways, including:

  • Information you provide to us directly: When you create an account, place an order, or communicate with us, you may provide us with personal information such as your name, email address, phone number, billing and shipping address, and payment information.
  • Information we collect automatically: When you visit our website, we may automatically collect information about your device, including IP address, browser type, operating system, and location. We may also collect information about your browsing and shopping behavior, such as the pages you visit, the products you view, and the items you purchase.

2. How We Use Your Information

We use the information we collect about you to:

  • Provide, maintain, and improve our website and services: We use your information to process your orders, send you updates and notifications, and respond to your inquiries.
  • Communicate with you: We may use your information to send you promotional offers and newsletters, or to otherwise contact you about products and services that may be of interest to you. You may opt out of receiving promotional emails by following the unsubscribe instructions included in those emails.
  • Analyze and improve our business: We may use your information to better understand how our users and customers use our website and services, and to identify trends and preferences. This helps us to improve the quality and selection of products and services we offer.

3. Sharing Your Information

We may share your information in the following ways:

  • With service providers: We may share your information with third-party service providers who assist us with operating our website and providing our services, such as payment processors, shipping companies, and marketing agencies.
  • For legal reasons: We may disclose your information if we are required to do so by law, or if we believe that such action is necessary to comply with legal processes or to protect the rights, property, or safety of our website, users, or the public.
  • In the event of a merger or acquisition: If we are acquired by or merge with another company, we may share your information with that company in accordance with this Privacy Policy.

4. Your Choices

You have the following choices regarding the collection, use, and sharing of your information:

  • Opting out of marketing communications: You may opt out of receiving promotional emails from us by following the unsubscribe instructions included in those emails. You may also opt out of receiving promotional emails by contacting us at info@chaddi.lk
  • Accessing and updating your information: You may access and update your account information by logging into your account on our website. You may also contact us at [insert email address or other contact information] to request access to or correction of your personal information.
  • Protecting your privacy

5. Data Security

We take steps to protect your information from unauthorized access, use, or disclosure. We use secure servers and encryption to protect your personal information when it is transmitted over the internet. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

6. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us at info@chaddi.lk

7. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will post any updates on this page and encourage you to review this Privacy Policy regularly. If we make material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

8. Contact Us

If you have any questions or concerns about our privacy practices, please contact us at info@chaddi.lk You may also contact us by writing to us at 111 Keyzer Street, Colombo 11, Sri Lanka

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